Pricing and written confirmation
Prices shown on managingkrbconsults.com are starting prices in United States dollars. They describe the stated service at a general level and are not a binding quote for every engagement. Actual fees depend on scope, volume, complexity, timing, available information, stakeholders, required meetings, dependencies, deliverables, and other project facts. A fee becomes binding only when confirmed in a written proposal, statement of work, service agreement, or accepted invoice.
Unless stated otherwise, fees cover only the work specifically described. Additional research, expanded deliverables, accelerated timing, additional meetings, material scope changes, travel, special tools, third-party data, or work caused by changed or incomplete information may require written approval and additional payment. Managing KRB Consults will not treat an informal discussion as authorization for a material added charge.
Quotes, deposits, and commencement
A quote may have an acceptance deadline and may be revised if accepted after that deadline or if relevant facts change. A project may require an initial deposit or first installment to reserve capacity and begin onboarding. Work is not required to begin until the engagement document is accepted, required information is available, and cleared payment of the required initial amount is received.
The proposal or invoice will identify whether a deposit is refundable, nonrefundable, or earned against specified work or reserved availability. A nonrefundable designation applies only to the extent permitted by law and should be read with the Cancellation & Refund Policy. If a proposed start date passes because acceptance, information, or payment is delayed, a new start date will depend on current availability.
Invoices and payment schedule
Invoices state the amount, currency, due date, and a description of the applicable service or milestone. Fixed projects may be billed in full, by deposit and balance, or by milestones. The written engagement document determines the schedule. Unless an invoice or agreement states otherwise, payment is due upon receipt and should be made no later than seven calendar days after the invoice date.
The client is responsible for reviewing invoices promptly and providing accurate billing information. Receipt of an invoice should be acknowledged when requested. A client may not withhold an undisputed amount because a separate amount is disputed. Any purchase-order requirement or internal approval process must be disclosed before the engagement is accepted and does not change payment terms unless confirmed in writing.
Payment methods and processing
Available payment methods are those shown on the invoice or approved payment interface. Payments may be processed by an independent provider, financial institution, or ecommerce platform. The payer must be authorized to use the selected method and must provide accurate information. Payment providers may apply their own terms, security practices, processing times, or transaction limits.
Managing KRB Consults does not request complete card credentials through an ordinary email or free-text website field. A payment is considered received when funds have cleared and are available, not merely when a transfer is initiated. If a payment is rejected, reversed, disputed, or returned, the amount remains due and the client may be responsible for an actual bank or processor charge where permitted and disclosed.
Ongoing Business Support
Ongoing Business Support is priced at a starting rate of $2,750 per month, subject to written scope. The agreement will identify the service period, included activity, meeting cadence, communication expectations, payment date, and any minimum term. Monthly fees compensate for the agreed work and capacity reserved for that period, not solely for a guaranteed number of messages, meetings, or tasks unless the scope expressly uses that measurement.
Unless the agreement states otherwise, monthly payment is due before or at the start of the service period. Failure to pay may prevent the next period from beginning. Unused availability does not automatically roll over or convert into a credit. Changes to future monthly scope or price will be communicated in writing before they take effect, subject to any notice term in the agreement.
Taxes, currency, and approved expenses
All stated prices are in United States dollars. The client is responsible for applicable sales, use, excise, value-added, withholding, or similar taxes imposed on the transaction, excluding taxes measured by Managing KRB Consults’ net income. If a valid exemption applies, supporting documentation must be provided before invoicing or promptly upon request.
Third-party charges and out-of-pocket expenses are included only when the written scope says so. Examples may include paid research, specialized software, licensed data, printing, shipping, travel, or approved contractor costs. When prior approval is required, it will be requested before the expense is incurred. Currency conversion, bank transfer, card, or international payment charges imposed by the payer’s provider remain the payer’s responsibility unless agreed otherwise.
Overdue amounts and suspension
If an undisputed amount is overdue, Managing KRB Consults may send reminders, pause work, postpone meetings, withhold deliverables, disable access to working materials, or move remaining work to a later available period. A pause caused by nonpayment may change the schedule. Work does not automatically resume immediately after payment if the original capacity has been reassigned.
Where permitted by law and stated in the agreement or invoice, overdue amounts may incur a reasonable late charge or interest. The client may also be responsible for reasonable collection costs associated with an undisputed delinquent amount. These remedies are intended to support timely payment and do not waive other rights under the agreement or law.
Billing errors, good-faith disputes, and refunds
A client should report a suspected billing error within ten calendar days after the invoice or charge is received, or sooner if the engagement document requires. The notice should identify the invoice, disputed amount, and specific reason. Records will be reviewed in good faith, and the client should provide relevant documentation. The parties will continue performing undisputed obligations while a documented dispute is reviewed when reasonably practicable.
Refund eligibility is governed by the Cancellation & Refund Policy and the written engagement document. A chargeback should not be used as a substitute for communicating a billing question. However, nothing in this policy removes a lawful right available through a financial institution or applicable consumer law. Any approved refund may require processing time and will ordinarily be returned through the original or another appropriate payment method.
Contact
Include the relevant invoice number, payment date, amount, and organization name when raising a payment question.
- inquiries@managingkrbconsults.com
- Address
- 4539 N 22nd St, Ste N, Phoenix, AZ 85016
- Phone
- +1 480 896 0539